Do Your Call Transcripts Read Like Mad Libs?
Morris Gevirtz
When the speech recognition API you use fails to recognize the words that matter to you, it produces absurd sounding and often useless transcripts. Such annoying (though sometimes funny) errors can be avoided by using a custom speech recognition model designed to understand your particular call data. Accurate, custom speech recognition APIs can be the key to leveraging the full potential of your voice data.
About Mad Libs
Mad Libs is a game created by Leonard Stern and Roger Price in 1952 and released in 1958. The premise is that players are asked to supply nouns, verbs, adjectives at random which are then filled into blanks. Upon reading, while the words make sense from a grammatical point-of-view, the stories are nonsense.
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